Refund policy
Returns & Exchanges
We offer a 14-day return policy, meaning you have 14 days from the date you receive your order to request a return or exchange.
Return Eligibility
To be eligible for a return or exchange, your item must:
- Be in the same condition as when it was received.
- Be unworn, unused, and free from damage caused after delivery.
- Include any original packaging where possible.
Damaged or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us as soon as possible with photos of the issue. We’ll assess the situation and work with you to resolve it.
Exchanges
We offer exchanges on eligible items. A return shipping fee will apply, with the cost depending on the size and weight of the product being exchanged.
How to Start a Return
To request a return or exchange, please contact us with your order number and reason for the request. Once approved, we’ll provide instructions on how to return your item.